Terms & Conditions

Legal Framework for UAE's Premier Vehicle Auction Platform - Cars, Vans, Trucks & Tractors

Effective Date: May 26, 2025

1. Agreement Acceptance

Welcome to auctiononlines.com, the UAE's leading online marketplace for vehicle auctions including cars, vans, trucks, and tractors. By accessing or using our platform, you agree to be bound by these Terms and Conditions ("Terms") and all applicable UAE laws and regulations.
Important: These Terms constitute a legally binding agreement between you and auctiononlines.com. If you do not agree to these Terms, you must not use our platform. Your continued use indicates full acceptance of all terms herein.

2. Platform Overview

auctiononlines.com operates as an online auction platform exclusively for vehicles within the UAE market, including:
  • Passenger Cars: Sedans, SUVs, hatchbacks, coupes, and convertibles
  • Commercial Vans: Delivery vans, minibuses, and cargo vehicles
  • Trucks: Light, medium, and heavy-duty trucks for commercial use
  • Tractors: Agricultural and industrial tractors
Platform Role: We facilitate connections between buyers and sellers but do not own, sell, or guarantee any vehicles. All transactions are between registered users, with auctiononlines.com serving as the intermediary platform.

3. User Eligibility and Registration

Eligibility Requirements

To use auctiononlines.com, you must:
  • Be at least 21 years old and legally competent to enter contracts
  • Be a UAE resident or hold valid UAE business registration
  • Possess a valid UAE Emirates ID or passport
  • Have a verified UAE bank account for transactions
  • Provide accurate and complete registration information

4. Auction Rules and Procedures

Bidding Process

  1. Registration: Complete account verification before bidding
  2. Reserve Deposit: Pay required security deposit for high-value auctions
  3. Bidding: Place bids during active auction periods only
  4. Auto-Bidding: Set maximum bid limits for automatic bidding
  5. Winning: Highest bidder at auction close wins the vehicle
Binding Agreement: All bids are legally binding contracts. Winning bidders must complete purchase within specified timeframes or forfeit their deposit and face account suspension.

5. Payment Terms

Accepted Payment Methods

  • Bank Transfer: Direct wire transfer to our UAE bank account
  • Certified Cheque: Bank-certified cheques from UAE banks only
  • Credit/Debit Cards: Major cards accepted (processing fees apply)
  • Cash: For purchases under AED 20,000 at our Dubai office
Payment Default: Failure to complete payment within specified timeframes results in forfeit of deposit, account suspension, and potential legal action for breach of contract.

6. Vehicle Condition and Warranties

All vehicles are sold "AS-IS" with no warranties unless explicitly stated. auctiononlines.com does not provide any warranties regarding:
  • Vehicle condition, performance, or reliability
  • Mechanical or electrical functionality
  • Previous accident or damage history
  • Odometer accuracy or maintenance records
  • Compliance with emissions or safety standards

7. Dispute Resolution

Legal Jurisdiction

All disputes are subject to UAE federal and local laws. The Dubai Courts have exclusive jurisdiction over any legal proceedings related to transactions on auctiononlines.com.

8. Platform Rules and Conduct

Prohibited Activities

Users are strictly prohibited from:
  • Fraudulent or misleading listings or bids
  • Bid manipulation or shill bidding
  • Harassment or inappropriate communication
  • Circumventing platform fees or policies
  • Listing stolen or illegally obtained vehicles

Legal and Customer Support

Legal Department: legal@auctiononlines.com
Customer Support: info@auctiononlines.com
Phone: +971 12345678
Address: auctiononlines.com Legal Department
Dubai, United Arab Emirates

Business Hours: Sunday - Thursday: 9:00 AM - 6:00 PM GST
For urgent legal matters, 24/7 support available via email