Privacy Policy

Welcome to AuctionOnlines.com, the UAE's premier online marketplace for cars, vans, trucks, and tractors. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you use our vehicle auction platform.

When you register, bid, or list vehicles on AuctionOnlines.com, we collect:

• Identity Information: Full name, UAE Emirates ID, passport details, date of birth
• Contact Information: Email address, phone number, residential address
• Financial Information: Bank account details, payment card information (securely processed)
• Vehicle Information: Details about vehicles you list or bid on
• Business Information: Company details, trade license (for commercial users)

We automatically collect:

• IP address and device information
• Browser type and version
• Usage data and website interactions
• Location data (with your consent)
• Cookies and similar tracking technologies

We use your information to:

• Facilitate Auctions: Process bids, manage listings, and complete transactions
• Verify Identity: Ensure platform security and prevent fraud
• Communication: Send auction updates, notifications, and customer support
• Payment Processing: Handle secure transactions and financial verification
• Platform Improvement: Analyze usage patterns to enhance user experience
• Marketing: Send relevant vehicle listings and promotional offers (with consent)
• Legal Compliance: Meet UAE regulatory requirements and legal obligations

We may share your information with:

• Payment Processors: Secure payment gateways for transaction processing
• Identity Verification Services: To verify UAE Emirates ID and business licenses
• Logistics Partners: For vehicle inspection and delivery services
• Government Authorities: When required by UAE law or regulation

We implement industry-leading security measures:

• Encryption: SSL/TLS encryption for all data transmission
• Secure Storage: Data stored in encrypted, secure servers within the UAE
• Access Controls: Strict employee access limitations and regular security audits
• Regular Updates: Continuous security monitoring and system updates
• Backup Systems: Regular encrypted backups to prevent data loss

Under UAE data protection law, you have the right to:

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing for marketing purposes
• Withdraw Consent: Withdraw consent for data processing at any time

We use cookies to enhance your experience on AuctionOnlines.com:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can manage cookie preferences through your browser settings or our cookie preference center.

Your data is primarily stored and processed within the UAE. If we need to transfer data internationally, we ensure adequate protection through approved transfer mechanisms and safeguards compliant with UAE data protection laws.

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with UAE legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Meet tax and audit obligations (typically 7 years for financial records)

Inactive accounts may be deleted after 3 years of inactivity, with prior notice.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent website notices. Continued use of our platform after updates constitutes acceptance of the revised policy.